Frequently Asked Questions
Everything you need to know about your Love to Dream UK order and our award-winning sleep solutions.
What are the standard shipping times within the UK?
We offer standard delivery via Royal Mail which typically takes 2-4 working days. Express shipping options are available at checkout for next-day delivery on orders placed before 1pm Monday through Thursday.
How do I choose the right size Swaddle UPâ„¢ for my baby?
Selection should be based on your baby's current weight rather than age. Please refer to our comprehensive Size Guide on each product page to ensure a snug and safe fit for your little one.
What is your return policy for items purchased online?
We offer a 30-day return window for items in their original, unwashed, and unworn condition with all packaging intact. Please note that for hygiene reasons, we cannot accept returns on sleepwear that has been used.
Are Love to Dream products hip-healthy?
Yes, our Swaddle UPâ„¢ and transition bags are officially recognized by the International Hip Dysplasia Institute as 'hip-healthy' designs, allowing for the recommended natural flexion of the hips and legs.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout options through PayPal, Apple Pay, and Google Pay.
How should I care for and wash my sleep garments?
To maintain the quality of the fabric, we recommend washing in warm water (40°C) on a gentle cycle. Always zip up the garment before washing and tumble dry on low heat or line dry in the shade.